Privacy Policy

1. Information We Collect

1.1 Personal Information You Provide

When you create an account or use the Services, we may collect the following personal information:

• Name, email address, and contact information
• Profile information
• Photos, documents, written stories, and autobiographical content
• Payment information (processed securely by third-party payment processors; we do not store full card data)
• Communications you send to us, including support requests

1.2 Content You Upload

LifeHistoryApp is designed for uploading personal history materials. We may collect:

• Photographs
• Videos
• Written stories
• Audio recordings
• Timelines, events, and autobiographical entries
• Metadata related to uploads (e.g., dates, filenames, geolocation if enabled by user device settings)

1.3 Automatically Collected Information

When you use the Services, we may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and referring URLs
• Cookies and tracking technologies (see Section 8)

1.4 Information From Third-Party Services

If you choose to connect or integrate third-party services (e.g., Google Drive for storage), we may receive basic authorization details and metadata required to functionally integrate the Services.

2. How We Use Your Information

We use collected information for the following purposes:

2.1 To Provide and Maintain the Services

• Creating and managing your account
• Hosting, storing, and rendering your autobiographical content
• Generating digital and printed books through our PrintMyBook™ system
• Providing photo, document, and story organization tools

2.2 To Improve and Personalize the Services

• Enhancing user experience
• Optimizing platform performance
• Offering personalized recommendations

2.3 To Communicate With You

• Responding to support requests
• Sending service-related emails (account notices, updates, security alerts)
• Sending promotional communications if you opt in

2.4 For Billing and Account Management

• Processing subscription payments
• Tracking storage usage
• Managing customer accounts

2.5 To Protect the Integrity of the Platform

• Detecting, preventing, and responding to fraud, security incidents, and misuse
• Enforcing our Terms of Service

3. How We Share Your Information

We do not sell or rent your information. We may share information only in the following circumstances:

3.1 Service Providers

We may share information with third-party vendors who help us operate the Services, such as:

• Cloud hosting (e.g., storage providers)
• Payment processors
• Customer support systems
• Analytics providers

Service providers are contractually required to safeguard data and use it only for service-related functions.

3.2 User-Authorized Sharing

If you choose to share stories, photos, or timelines publicly or with selected individuals, you control:

• What is shared
• With whom
• For how long

LifeHistoryApp will never publish your private content without your explicit action.

3.3 Legal Compliance and Protection

We may disclose information if required to:

• Comply with legal obligations, subpoenas, or court orders
• Protect the rights, property, and safety of LifeHistoryApp, users, or the public

4. Data Storage and Security

We employ industry-standard administrative, technical, and physical safeguards to protect your information, including:

• Encrypted data transmission (HTTPS/TLS)
• Secure cloud storage environments
• Access controls and authentication requirements
• Regular security audits and monitoring

No method of transmission or storage is completely secure, but we take all reasonable measures to protect your information.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

5.1 Access and Correction

You may view, update, or correct your account information at any time.

5.2 Data Portability

You may export your stories, timelines, and photos through built-in platform tools.

5.3 Deletion

You may request deletion of your account and associated data. Certain backups or system logs may persist for a short period as required for integrity and security.

5.4 Opt-Out of Communications

You may unsubscribe from promotional emails at any time.

6. Retention of Information

We retain user-generated content and account information only as long as necessary to:

• Provide the Services
• Comply with legal requirements
• Resolve disputes
• Maintain system integrity

You may delete your content or account at any time.

7. Children's Privacy

The Services are intended for users age 13 and older. We do not knowingly collect personal information from children under 13 without verifiable parental consent.

If you believe we have collected such information without authorization, please contact us at privacy@lifehistoryapp.com.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain session authentication
• Improve performance and analytics
• Enhance usability

You may control cookie settings through your browser. Disabling cookies may affect site functionality.

9. International Data Transfers

If you are accessing the Services outside the United States, your information may be transferred to and processed in the United States. By using the Services, you consent to such transfers.

10. Third-Party Links

The Services may link to third-party websites or resources. We are not responsible for:

• Their content
• Their privacy practices
• Their security measures

We encourage you to review third-party privacy policies before interacting with them.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of the Services after changes constitutes acceptance of the revised policy.